Please read these terms carefully before using Entanglecommerce products and services.
Agreement Notice
By accessing or using any Entanglecommerce product — including the AccessPro Accessibility BigCommerce app — you agree to be bound by these Terms of Service. If you do not agree, do not use our services.
These Terms of Service (“Terms”) constitute a legally binding agreement between you (“Merchant” or “User”) and Entanglecommerce (“Company,” “we,” “us,” or “our”) governing your access to and use of all software, applications, websites, and related services provided by Entanglecommerce (collectively, the “Services”).
By installing our BigCommerce app, creating an account, clicking “I Agree,” or otherwise using our Services, you represent that you have the authority to enter into this agreement on behalf of yourself or your organization, and that you have read, understood, and agree to be bound by these Terms.
Entanglecommerce provides web accessibility tools and solutions for BigCommerce merchants, including the AccessPro Accessibility app. Our Services are designed to help merchants make their online stores more accessible and compliant with accessibility standards such as WCAG 2.1.
Our Services include, but are not limited to:
We reserve the right to modify, suspend, or discontinue any feature or aspect of the Services at any time with reasonable notice where practicable.
To use our Services, you must have a valid BigCommerce store account and install our application through the BigCommerce App Marketplace. By doing so, you represent and warrant that:
You are responsible for all activities that occur under your account. Please notify us immediately at support@entanglecommerce.com if you suspect any unauthorized use.
Our Services are offered on a subscription basis. By selecting a paid plan, you agree to the following:
We reserve the right to modify pricing with at least 30 days' advance notice. Continued use of the Services after the effective date of a price change constitutes your acceptance of the new pricing.
All content, features, technology, software, trademarks, trade names, logos, and intellectual property comprising or relating to the Services are owned by or licensed to Entanglecommerce and protected under applicable intellectual property laws.
Subject to your compliance with these Terms and timely payment of applicable fees, Entanglecommerce grants you a limited, non-exclusive, non-transferable, revocable license to access and use the Services solely for your internal business purposes as a BigCommerce merchant.
You may not, directly or indirectly:
Your store content, data, and branding remain your property. You grant us a limited license to process your data solely as needed to provide the Services.
You agree to use the Services only for lawful purposes and in accordance with these Terms. You must not use the Services:
Violation of this policy may result in immediate suspension or termination of your account without refund.
Entanglecommerce takes your privacy seriously. Our collection and use of personal data is governed by our Privacy Policy, which is incorporated into these Terms by reference.
When you uninstall the app from your BigCommerce store, all associated store data is permanently deleted from our systems. We retain billing history solely for our own internal records as required for accounting and compliance purposes; this data is never shared or used for any other purpose.
Our Services integrate with or rely upon third-party platforms, including BigCommerce. Your use of those third-party platforms is governed by their respective terms of service and privacy policies. Entanglecommerce is not responsible for the availability, accuracy, content, or policies of third-party platforms.
Any links to third-party websites within the Services are provided for convenience only and do not imply endorsement. We strongly encourage you to review the terms and policies of any third-party service you use in conjunction with our Services.
Important — Please Read Carefully
THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED.
To the fullest extent permitted by applicable law, Entanglecommerce expressly disclaims all warranties, including but not limited to:
Use of our accessibility tools does not guarantee compliance with ADA, WCAG, Section 508, or any other accessibility standard. You are responsible for ensuring your store meets all applicable legal requirements.
You agree to indemnify, defend, and hold harmless Entanglecommerce, its affiliates, licensors, service providers, employees, officers, directors, and agents from and against any claims, liabilities, damages, judgments, awards, losses, costs, or expenses (including reasonable attorneys' fees) arising out of or relating to:
These Terms remain in effect for as long as you use the Services or maintain a subscription.
You may terminate these Terms at any time by uninstalling the application from your BigCommerce store and ceasing all use of the Services. Applicable subscription fees remain due through the end of your billing period.
We may suspend or terminate your access to the Services, with or without notice, if you materially breach these Terms, fail to pay applicable fees, or if required by law. Upon termination, your license to use the Services immediately ceases.
Sections relating to intellectual property, disclaimers, limitation of liability, indemnification, and governing law shall survive any termination of these Terms.
These Terms shall be governed by and construed in accordance with the laws of the applicable jurisdiction, without regard to conflict of law principles.
Before initiating formal proceedings, you agree to first contact us at support@entanglecommerce.com and attempt to resolve the dispute informally for a period of 30 days. If a dispute cannot be resolved informally, it shall be submitted to binding arbitration in accordance with applicable arbitration rules, except that either party may seek injunctive or other equitable relief in a court of competent jurisdiction.
You and Entanglecommerce each waive any right to participate in class action proceedings against the other.
We reserve the right to modify these Terms at any time. When we make changes, we will:
Your continued use of the Services after the effective date of any changes constitutes your acceptance of the updated Terms. If you do not agree to the revised Terms, you must discontinue use of the Services.
These Terms, together with our Privacy Policy and any order forms or supplemental agreements, constitute the entire agreement between you and Entanglecommerce regarding the Services and supersede all prior agreements.
If any provision of these Terms is found to be unenforceable, that provision will be modified to the minimum extent necessary to make it enforceable, and the remaining provisions will continue in full force and effect.
Failure by Entanglecommerce to enforce any right or provision of these Terms shall not be deemed a waiver of such right or provision in the future.
You may not assign or transfer these Terms, by operation of law or otherwise, without our prior written consent. Entanglecommerce may freely assign these Terms without restriction.
Questions about these Terms?
Our team is happy to clarify anything. Reach us at any time.
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